22nd June 2017 By Lisa Vaas
Imagine you’re running a nonprofit site dedicated to keeping seniors safe online. You write articles about conmen bilking people out of their life savings, romance scams, identity theft and the like.
One day, somebody recommends a chat app called Tawk that enables you to respond in real time when your visitors write in with questions. The price is right, particularly for a nonprofit: it is, in fact, free.
All you have to do is copy a simple line of JavaScript into the HTML of your website, and you’re off and running: the chat widget starts working instantly.
…as does your ability to see, in real time, everything your visitors type, even when they hit backspace and delete-delete-delete whatever thoughts first popped into their heads and which never made it into the fully baked, eventually sent message. “Whoa!” you well might think, if, in fact, you haven’t previously encountered how easy it is to set up a site to harvest form data before a user hits “submit.”
That’s precisely what happened to fellow Naked Security writer Christopher Burgess, who recently set up Tawk to work with Senior Online Security.
Full Article.
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